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AVAYA is a global leader in communication systems, applications and services. They design, build, deploy and manage networks for enterprises. Customers range from small businesses and nonprofit agencies up to and including the U.S. government, and more than 90% of the companies in the FORTUNE 500. They all depend on Avaya for reliable, secure networks that facilitate customer relationships, enhance productivity and maximize profitability.
Avaya IP Office is an all-in-one solution designed specifically to meet the communications challenges facing small and medium-sized businesses. Due to its modular design, the solution can scale from 2 to 360 extensions to meet the needs of home offices, standalone businesses, and networked offices. IP Office incorporates Avaya's latest advancements in converged voice and data technology, ensuring SMEs benefit from the many advantages sophisticated communications can deliver to their operations.
Some of the many benefits of Avaya IP office include:
- Full PBX features
- Caller ID, Call Forwarding, Conference calling, Voice messaging etc
- Support for 2-360 extensions
- Converged voice communications
- Call handling, queue manager, advanced call routing
- IVR applications
- GUI for attendants
- Text to speech
- Integrated messaging
- Voicemail
- CTI interfaces
- Data Communications capabilities
- LAN hub switching
- Management tools - Windows PC software application
- Call centre/customer management
- Computer Telephony Integration (CTI)
- Variety of telephones
- Wireless mobility
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